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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at stauntoncastle@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at stauntoncastle@gmail.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Staunton Castle presents the new edition of Wellington Staunton Chess Set named Strachan Series. The Knight head of this chess set in actual was designed by the Master Craftsman Sr. Bhupinder Singh the owner of the manufacturing company named Mandeep Handicrafts located in the city of Amritsar the Craftsman. At first this knighthead was introduced in the year 2012 by House of Staunton, USA in their chess set named Camelot Series. After them various chess companies used this knighthead in their chess sets with different designs. Now we have decided to launch this chess set under the banner of our retail company Staunton Castle. The Chess set is made in the African Padouk and Box wood. All the pieces are well polished with natural wheel clothed polish.
# The King height is 4.25” and the base size is 1.875”
# The King weight is 120 grams
# Total weight of this chess set is 2500 grams
# This chess set is coming with two extra Queens
# The high quality Green baize cloth is pasted on the bases
# All the pieces are triple weighted and well balanced weighted. Ebony wood is very heavy wood as compare to box wood. We have filled the weights in box wood pieces well balanced with ebony pieces.
# The recommended board size for this chess set is 2.5” Square
# We are offering the free Worldwide shipping for our chess sets in which destination charges like Import duty, Custom Duty, VAT or GST is not included.
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